Exchanges and Refunds

Please note we do not offer any refunds. This is due to most of our suppliers having a non refund policy.We promise to handle your order with care and to ensure that we include as much information and images for the products we sell so that you make an informed buying decision and therefore enable you to have a peace of mind when shopping.
Please note that all exchange courier fees are incurred by the returnee for sending the parcel back to us and for us sending another parcel back to you. We are liable for your exchange shipping fee only if faulty was on our side etc sizes
Kindly note that if an item is returned damaged we can not exchange as we can not resell it, we do not exchange clothes worn or with any stains.
Exchanges should be made within 5 workings days of receiving the item(s).
Email or WhatsApp us for location of a returned item to be sent too.
Items should be returned on a good condition with tags attached .

We do not exchange intimate items etc underwear and swim wear .
Ensure that you read the product description and make an informed purchase to avoid any inconvenience.